Customer: TicketSocket
Headquarters: Newport Beach, California
Industry Vertical: Ticketing SaaS and Data Analytics Platform
TicketSocket, an Independent Software Vendor (ISV), is transforming the way companies use ticketing, with a white label software platform that any business can use to integrate into their website or application, enabling it to sell and redeem tickets, and as well as process registrations and credit card transactions with total control. Additionally, TicketSocket is providing their customers with AWS based data analytics and reporting. TicketSocket also provides their customers with the ability to perform deep, Artificial Intelligence-based, social analytics of their customers’ end users, business influencers and movers, and key social/business metrics for competitive intelligence to better enhance their business.
The organization was facing a number of efficiency challenges in executing this strategy, and they came to mLogica for help.
The mLogica team proposed and implemented a more optimized reference architecture with a number of system and software changes, including:
Working in conjunction with mLogica Technology and the AWS ISV Migration teams, TicketSocket will be providing their customers a resilient, cost-efficient and highly secure cloud infrastructure, thereby facilitating rapid new functionality development, advanced analytics and reporting, smoother ongoing operations and best practices governance.
With a high-performing application environment on AWS with uniformity of network class, simplicity of structure and rapid scalability, customers will experience a fast, no-disruption interface which would encourage large scale adoption.