TRAK*M Managed Services Platform
TRAK*M provides the critical IT monitoring and management you need to ensure system stability and reliability
Your data is a hidden treasure - TRAK*M gives you the map!
mLogica’s TRAK*M is a comprehensive database monitoring and management suite that helps you unlock the value of your enterprise data by transforming how you optimize your IT infrastructure. By providing a common, flexible architecture across all your on-premise, distributed and cloud platforms, TRAK*M ensures peak database and application performance with minimal downtime.
With today’s complex IT environments and data availability demands, insufficient performance monitoring can lead to catastrophic system outages. TRAK*M leverages enhanced machine learning and artificial intelligence to automate detection of adverse events, alerting you and even resolving such events before they devastate your business.
TRAK*M Managed Services Platform and our expert teams drive efficiency, security and technology optimization in industries including financial services and banking, logistics, global marketing and hospitality, offering automated management and monitoring as well as expert consultants for cloud optimization, business-critical technologies and more.
Ideal even for the most complex, mission-critical enterprises, TRAK*M reduces downtime for all major databases and operating systems through real-time analysis of IT infrastructure activities and proactive alignment of resources to your current needs. No matter how complex your IT infrastructure and how much value you’re looking to extract, mLogica is your trusted partner for driving enterprise profitability through IT modernization.
Ensure System Stability, Security and Availability with TRAK*M Managed Services Platform
Welcome to the future of IT management—where stability, reliability and efficiency converge to seamlessly support your critical systems. Custom-tailored to meet the needs of your organization, TRAK*M Managed Services Platform is a comprehensive solution for expert, worry-free system management, including:
AssessmentExperienced consultants review your database’s current environment, issues, processes, communications, escalation, SLAs and much more
Technical Operational Manual (TOM)Defines your supported environment inventory, routine and ad hoc activities and incident processes
Automated HardeningArchitect-led, automated methodology to proactively tune and monitor supported environments, substantially reducing time- and money-wasting trouble ticket rates
OperationsExpert daily proactive management and support of your data environment
CommunicationClear, timely feedback on any modifications in the support program
24/7 Supervision and Proactive Problem-Solving
System downtime costs you thousands every minute. Why wait for issues to appear when you can proactively prevent them? TRAK*M’s round-the-clock support monitors your entire digital landscape, identifying and mitigating potential issues before they can disrupt operations and slashing the risk of costly outages.
Cloud Mastery for Cost-Effective Upgrades
Step into the era of strategic cloud migration without the high costs and long timelines of manual conversion. Our managed services platform not only guides organizations through strategic evaluation and tactical planning but also enables seamless cloud upgrades that save you money while driving agility, scalability and long-term profitability.
Database and Application Synergy on the Cloud
Support, maintain and operate your databases and applications from the cloud while eliminating high infrastructure and licensing costs. TRAK*M support extends across virtually all cloud platforms, databases, operating systems and applications, ensuring full compatibility and flexibility:
Supported Cloud Platforms
- Amazon Web Services
- Google Cloud Platform
- Microsoft Azure
- Oracle Cloud Infrastructure
Platforms and Operating Systems
- Mainframe
- Windows
- UNIX
- Linux
Applications
Downstream: J.D. Edwards, SAP, PeopleSoft, Oracle E-Business Suite, FIS, BI tools, custom applications
Upstream: Informatica, Talend, IBM DataStage and QualityStage, ETL Tools, scripts and macros, custom applications
Databases: Oracle DB, MySQL, Azure SQL, SQL Server, Cosmos DB, IBM Db2, GCP Cloud SQL, BigQuery, Bigtable, SAP HANA, Sybase, Informix, PostgreSQL, MariaDB, AWS RDS, Aurora, Hadoop
Proven Success with Global Giants
TRAK*M Managed Services Platform has proven successful over multiple fully customized engagements, including this case study of a Texas-based global investment company that need to provide expert, on-demand DBA support for their vast Oracle database environment. Leveraging TRAK*M, mLogica conducted a deep-dive assessment and deployed AI-driven automation to proactively address and resolve database issues. The benefits were immediate: operational efficiencies soared and the risks associated with system failure were effectively eliminated.
The Benefits at a Glance
Efficient Issue Resolution: mLogica's dedicated Oracle DBA support team addressed and resolved problems efficiently, keeping all company systems running smoothly.
Operational Excellence: Recurring issues vanished and timely solutions were put in place, enabling day-to-day operations to flow unhindered.
Business Risk Reduction: With system disruptions dramatically cut, the company significantly mitigated its exposure to business, compliance, and reputational risk.
TRAK*M Managed Services Platform: Ensuring IT Excellence
In the world of information technology, simply being reactive is no longer acceptable. mLogica’s TRAK*M Managed Services Platform is not just an offering, it’s a promise of technological evolution, a guardian of system stability and an architect of your organization's future-proof IT infrastructure. Take the next step towards operational excellence with TRAK*M.
Advanced Training Through mLogica’s "TRAK*M Training & Support" Program
Enabling Seamless Transitions to the Cloud and Beyond
When businesses migrate to the cloud from their legacy systems or adopt new technologies, seamless operations post-transition are crucial. To ensure their customers excel with new systems, mLogica’s managed services support program, TRAK*M Training & Support Program (TSP), provides comprehensive, advanced training that equips teams to manage and optimize their technology investments confidently. From tailored modules to continuous support, TRAK*M TSP’s framework is designed to align with mLogica’s overarching mission: enabling organizations to harness the full potential of modern, cloud-based solutions through precision and deep expertise.
Contact us at Modernize-Now@mLogica.com to request a demo
TRAK*M for Modernization
mLogica’s TRAK*M for Modernization plays a crucial role in our STAR*M Distributed Workload Modernization and LIBER*M Mainframe Modernization Suite solutions.
TRAK*M for Analytics
TRAK*M for Analytics offers key enhancements for our CAP*M Complex Event Analytics Platform big data solution.
All mLogica TRAK*M modules offer continuous monitoring and support while providing:
- Risk mitigation
- Cost efficiencies
- Scalability
- Performance optimization
- Data security
- Compliance support
- Integration with cloud and analytics platforms
TRAK*M for Modernization
TRAK*M for Modernization supports source distributed and mainframe environments prior to modernization, as well as comprehensive post-migration database support either on-premise or in the cloud. TRAK*M for Modernization resources understand the complexities involved in migrating data to a new platform and are experts in schema conversion, data transfer and application reconfiguration.
Protecting Data and Driving Performance
TRAK*M for Modernization supports robust data security measures throughout migration, ensuring sensitive business information is fully encrypted during transit and at rest and mitigating the risk of data breaches and unauthorized access.
TRAK*M for Modernization also ensures the target database platform is properly configured to handle migrated workloads, for a seamless transition and optimal performance and scalability.
TRAK*M for Analytics
TRAK*M for Analytics is configured to support mLogica’s CAP*M Complex Event Analytics Platform infrastructure and the petabyte-scale information of big data analytics. TRAK*M for Analytics dynamically scales resources up or down based on demand, ensuring platform infrastructure can always accommodate growing datasets and analytics workloads while remaining cost-efficient.
Featuring encryption, access controls and auditing to secure data privacy and integrity throughout the analytics process, TRAK*M for Analytics also supports robust governance to ensure compliance with all regulatory requirements.
TRAK*M’s comprehensive monitoring proactively protects all your business functions:
- Quickly detects and automatically resolves blocked processes and high-load situations before they create costly slowdowns and outages
- Optimizes performance using timed event profiles, process-level statistics, runtime query plans and on-the-fly usage analyses
- Enhances visibility into data storage trends, workloads and other key functions of your database
- Finds long-running SQL and hot objects in real-time or in the recent past to accelerate response times
- Sends critical out-of-space alerts on database and segments conditions
mLogica’s managed services approach puts data experts on your team
- Assessment Experienced consultants review your database’s current environment, issues, processes, communications, escalation, SLAs and much more
- Technical Operational Manual (TOM) Defines your supported environment inventory, routine and ad hoc activities and incident processes
- Automated Hardening Architect-led, automated methodology to proactively tune and monitor supported environments—substantially reducing rates of time- and money-wasting trouble tickets
- Operations Expert operational support provides daily proactive management of your data environment
- Feedback Feedback on any modifications in the support program
TRAK*M Managed Services Platform in action:
- Global Marketing Agency: Hadoop Managed Services and Google Cloud Platform Expert Support
- North American Logistics and Transportation Company - Database Managed Services SAP/Sybase Environment
- Global Marketing Agency - SAP IQ Managed Services and Database Optimization
- International Restaurant Chain SQL Server Managed Services
- Global Investment Management Firm - SQL Server Managed Services Support
- Global Bank - Product-Based Migration and Managed Services Program
Supported Cloud, Databases and Operating Systems
Cloud
- Amazon Web Services
- Google Cloud Platform
- Oracle Cloud Infrastructure
- Microsoft Azure
Platforms and Operating Systems
- Mainframe
- Windows
- UNIX
- Linux
Downstream Applications
- JD Edwards
- SAP
- PeopleSoft
- Oracle E-Business Suite
- Fidelity Information Systems (FIS)
- BI Tools
- Custom Applications
Upstream Applications
- Informatica
- Talend
- Extract, Transform, Load (ETL) Tools
- Scripts & Macros
- Custom Applications
- IBM DataStage & Data Quality
Databases
- Oracle DB, MySQL
- Azure SQL, SQL Server, Cosmos DB
- IBM Db2 (LUW, AS/400, Z)
- GCP Cloud SQL, BigQuery, & Bigtable
- SAP HANA, Sybase ASE, Sybase Replication Server, Sybase ASA, Sybase IQ
- Informix
- PostgreSQL
- MariaDB
- AWS RDS, Aurora
- Apache Hadoop
