mLogica Named 2026 ISG CX Star Performer for Mainframe Services and Solutions

mLogica has been named the global ISG CX Star Performer for 2026 among mainframe service and solution providers. The recognition is part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry.

mLogica earned the highest customer satisfaction scores in ISG's Voice of the Customer survey. The survey gathers direct feedback from enterprise clients on how their providers perform in real engagements, which makes the result a reflection of our customers' experience and not only an analyst's assessment.

Satya Bhandary, Senior Vice President and Global Head of Modernization.ai, accepted the award on behalf of mLogica at the ISG Awards event last week.

"Mainframe systems run the operations our customers cannot afford to interrupt," said Satya Bhandary. "Being recognized by the people who trust us with those systems means more than any other measure. This award belongs to our delivery teams and to the clients who hold us to a high standard every day."

The CX recognition builds on ISG Provider Lens™ naming mLogica a Leader in its Mainframe Application Modernization Software quadrant in March 2026. In that report, Pedro L. Bicudo Maschio, Lead Analyst at ISG, noted that mLogica "combines deterministic automation with GenAI across code, data, and middleware, enabling secure and compliant modernization at scale."

Together, the two recognitions reflect mLogica's delivery philosophy. As Carl LoBue Jr., SVP of Finance and Operations, puts it: "No surprises in production is not a goal; it's our standard."

Learn more about the ISG Star of Excellence™ program.